If you know you’ll be late for your appointment, please call us as soon as possible. After thirty minutes of grace, you will be charged 50 euros every 30 minute wait. If you wish to cancel, please let us know as soon as possible because there is a fine of 300 euros for late cancellations (less than five hours before the appointment). In the case of international bookings, we will retain your deposit 300 euros. The rest will be credited to your next booking.